FAQ's
Frequently Asked Questions
How long are classes?
Classes are 55 min long starting with a 15 minute static/dynamic stretch, and three rotations. We offer free evaluations to determine skill acquisition and readiness. Evaluations also offer the chance for the new student to see our gym, and feel more comfortable for their first day of class. Class levels, schedules, and types can be found online
How do I register for a class?
You can sign up and get registered for classes through our iClassPro Portal. You can create an account, add your student, sign waivers and register for your preferred class day/time! Payments, skill updates, and event registration can all be done through your online account!. You can view the classes prior to creating an account if you want to just brows, you can find detailed class information in the description of each class. Please feel free to call or email if you have any questions or require assistance with the portal.
Do you have an app?
Yes, iClassPro can be downloaded as an app. The app is called, "The iClassPro App". The organization's name is: americanallstargym The app is convenient for on-the-go communication. It will allow you to quickly notify us of any requests to transfer classes, enroll in classes, view your account/billing, etc.
What should my student wear?
Leotards are encouraged, but not required. Boys or Girls may wear tucked in T-shirts and shorts OR Leotards for Girls. NO chewing gum or dangling jewelry. Hair should be pulled neatly and securely away from the face so that is stays up for the entire workout. Girls should not wear bows or other large hair ornaments that may cause discomfort during activity. Personal items should be left in cubby holes. Jewelry should not be worn during classes. PLEASE LEAVE JEWELRY ARTICLES AT HOME. This facility's staff will not be responsible for ANY items that may be lost or stolen.
Do you offer make-up classes?
If a class is missed the student may attend any open gym for a free "make-up" class. Our most popular Open gym is held on Saturdays from 12:30-2 ages 4-18. Because of our strict student-to-teacher ratio, missed classes will not result in make-up classes, prorated tuition, or refunds. No refunds for classes missed including scheduled holidays. Most of our classes are full and we strictly adhere to our teacher/student ratios.
How does billing work?
Tuition & Registration: All of our classes are monthly tuition. Registration is ongoing and tuition will be prorated if your student is starting the class later in the month.
*$10 sibling discount offered for recreational classes*
The yearly registration fee is $40 for individual athletes or $55 for families *non-refundable*. With every year's registration, students will receive a new gym t-shirt!
Tuition is auto-drafted on the 1st of the month and payment is due by the 7th. Accounts unpaid by the 8th will have a $10 late fee applied. During your 1st 30 days of enrollment at AAGI, we waive our drop policy (30-day notice to be dropped from all classes).
How do I drop the class?
We require a 30-day notice to be removed from all classes (a drop request must be submitted by the 7th of the month to be unenrolled within the month). Please email your notice to drop classes to americanallstargym@gmail.com to ensure our front office has records of your notice. To be dropped at the end of the current month we must have your drop notice to us by the start of the preceding month to avoid the future month's tuition charges. If a notice is received after the 7th the drop date will carry over to the end of the upcoming month along with tuition.
Do you have to be a member to attend special events?
All of our open gyms, parents night outs, camps, and clinics are open to members & non-members! Follow us on social media to stay up to date with events and more!
What are the gym holidays and scheduled closures?
Our scheduled gym closings are:
- December 17, 2022-January 1, 2023 *camp held*
- March 14- 20, 2023 *camp held*
- April 7-9, 2023
- July 4, 2023
- September 4, 2023
Our monthly tuition is based on how many active classes we hold for the calendar year. Most of the time, there will be four lessons each month, but sometimes, due to the calendar and holidays, you will receive either 3 or 5. December is the only month in the calendar year where 2 classes will be held. No additional charge is assessed for months that offer five classes, it always evens out. In months where holidays, gym closings, and bad weather days affect the schedule of classes, tuition is not reduced. For your convenience, the monthly tuition will be the same rate each month. There are no makeups for the days the gym is closed, and throughout the full calendar year, you will receive either 47 or 48 lessons, depending on the calendar for that year.